Privacy Policy for Glossy Retouching

Last Updated: 11/04/2025

At Glossy Retouching, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website https://glossyretouching.com/ and use our services (“Services”).

By using our website and Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our website or Services.

1. Information We Collect

We may collect the following types of information when you interact with our website and Services:

Personal Information

When you create an account, place an order, or contact us, we may collect personal information such as:

  • Full Name

  • Email Address

  • Phone Number

  • Payment Information (such as credit card details or PayPal account)

  • Shipping and billing address (if applicable)

Images and Files

As part of our Services, you may submit photos or other media (such as images, videos, and documents) for editing, retouching, or enhancement. We collect and process this media to provide the Services you request.

Non-Personal Information

We may also collect non-personal information such as:

  • IP Address

  • Browser type and version

  • Device type

  • Pages visited on the website

  • Referring website URLs

  • Location data (if enabled)

This information is collected through cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our Services

  • To process transactions and deliver the requested services (including retouching, editing, and other image-related services)

  • To communicate with you, including responding to inquiries, support requests, and sending updates related to your order or account

  • To send marketing communications, such as newsletters, special offers, and promotions (only with your consent where required by law)

  • To maintain the security of our website and Services

  • To comply with legal obligations and resolve disputes

3. Legal Basis for Processing (GDPR)

If you are located in the European Union (EU), we process your personal data based on the following legal grounds:

  • Consent: When you provide us with your personal information (such as creating an account, placing an order, or opting into marketing communications), you give us your consent to process your data for the specified purposes.

  • Contractual Necessity: We process your personal data to fulfill our contractual obligations when you place an order or use our Services.

  • Legitimate Interests: We may process your data for legitimate business interests, such as improving our Services, securing our website, and conducting marketing activities.

  • Compliance with Legal Obligations: We may process your personal data to comply with legal requirements, such as tax obligations or responding to lawful requests from authorities.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who help us operate our business (e.g., payment processors, email marketing platforms, hosting services, and analytics providers). These service providers are contractually obligated to protect your information and use it only to provide services to us.

  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request (e.g., a subpoena, court order, or government investigation).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such changes via email or a prominent notice on our website.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your interactions with our website. These technologies help us improve the functionality of the website, track usage patterns, and personalize your experience.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our website.

For more information on our use of cookies, please refer to our Cookie Policy (if available).

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.

If you wish to delete your account or personal data, you may contact us at retouch@glossyretouching.com. We will respond to your request in accordance with applicable laws.

7. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We recommend that you take steps to protect your account, such as using strong passwords and not sharing your login information with others.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have certain rights regarding your personal data, including:

GDPR Rights (for EU users):

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal data.

  • Deletion: You may request the deletion of your personal data, subject to certain conditions.

  • Restriction: You may request that we restrict the processing of your data in some cases.

  • Objection: You have the right to object to the processing of your personal data for direct marketing or on other grounds.

  • Portability: You have the right to request a copy of your personal data in a structured, commonly used format for transfer to another data controller.

  • Withdraw Consent: You can withdraw your consent at any time, where applicable, without affecting the legality of processing based on consent before withdrawal.

CCPA Rights (for California users):

  • Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out: You can opt-out of the sale of your personal information (Glossy Retouching does not sell personal data).

  • Non-Discrimination: You will not be discriminated against for exercising your rights under the CCPA.

To exercise your rights under GDPR or CCPA, please contact us at retouch@glossyretouching.com

9. International Transfers

If you are located outside the United States, please note that your personal data may be transferred to and processed in the United States or other countries. By using our Services, you consent to the transfer of your personal data to countries outside of your jurisdiction.

10. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete such information as soon as possible.

11. Changes to This Privacy Policy

Glossy Retouching reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our Services after any changes indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Glossy Retouching
Email: retouch@glossyretouching.com
Website: https://glossyretouching.com/